๐Ÿ’ก HOW WE WORK

    From chaos to control.
    In 5 steps.

    No standard chatbot. No generic answers. Only AI that understands your business, helps your customers, and delivers real results.

    1
    Screening
    2
    Analysis
    3
    Implementation
    4
    Go-live
    5
    Data Insights
    Stap 1/5
    โ— Actief

    Screening your business

    We only work with brands that are truly ready for AI.

    We screen your webshop, data, and systems to determine where the biggest gains lie.

    Note: We look critically at whether we're a fit. It may be that we don't match โ€” that saves both parties time and frustration.

    Analysis of product data & structure
    Identification of biggest opportunities
    Business readiness assessment
    Next: Analysis of customer questions

    Business Scan

    Approved โœ“
    Product data quality94%
    Data structure87%
    API availability100%
    Content completeness76%
    AI Readiness Score
    89
    /100
    Stap 2/5
    โ— Actief

    Analysis of customer questions

    We examine 80% of the most frequently asked questions

    That's the foundation for maximum automation. We analyze real customer questions from your inbox, helpdesk, and chat to optimally train the AI.

    80% most common questions
    AI training on your customer behavior
    FAQ and policy mapping
    Next: Implementation & training

    Most asked questions

    89% coverage
    1
    Where is my package?
    847 times asked
    +12%
    2
    What are the shipping costs?
    623 times asked
    +8%
    3
    Can I return this?
    512 times asked
    -3%
    4
    Is this product available?
    489 times asked
    +15%
    5
    What size should I get?
    401 times asked
    +22%
    AI Training Complete
    2.341 conversations analyzed
    Stap 3/5
    โ— Actief

    Implementation & training

    Glimps is fed with your product data, policies, and tone of voice

    So it sounds like your brand. Every response feels authentic, every recommendation is relevant.

    Tone of voice matching
    Product data integration
    API connections
    Next: Go-live & optimization

    Implementation Status

    โ— In Progress
    Product data integration
    100%
    Tone-of-voice training
    100%
    API connections
    75%
    Testing & QA
    45%
    1.247
    Products
    89
    Categories
    5
    APIs
    Stap 4/5
    โ— Actief

    Go-live & optimization

    After approval, your bot goes live.

    From then on, we continuously improve based on real conversations. New products? New questions? The bot learns automatically.

    Continuous performance optimization
    Automatic learning & improvement
    Real-time analytics dashboard
    Next: Data Insights

    Live Performance

    Last 30 days
    โ— Live
    Conversations
    3.847
    +43% vs previous month
    Resolved without help
    89%
    +12% vs previous month
    Conversion rate
    +43%
    AI continuously learns from new conversations
    Stap 5/5
    โ— Actief

    Data Insights based on chat history

    Valuable insights from every conversation

    From thousands of chat conversations, we extract patterns and trends that help your business. From product feedback to customer behavior - everything becomes clear.

    Customer behavior & trends analysis
    Product feedback & improvement points
    Conversion optimization opportunities

    Insights Dashboard

    Last 30 days
    โ— Live
    Most requested products
    Top 3
    Sports shoes847 questions
    Yoga mats623 questions
    Fitness trackers512 questions
    Customer sentiment
    Positive ๐Ÿ˜Š78%
    Neutral ๐Ÿ˜18%
    Negative ๐Ÿ˜Ÿ4%
    Improvement opportunity detected
    45% of customers ask about size charts. Consider placing these more prominently.
    Weekly new insights & recommendations

    Ready to get started?

    Let's explore together how Glimps can transform your customer service.

    Schedule a free screening