AI Chatbot connected to Sendcloud
Connect Glimps to your Sendcloud account and let your chatbot answer shipping and order status questions automatically — using live tracking data from all your carriers.
Average results for webshops with Glimps + Sendcloud
68%
Of tracking questions handled automatically
-40%
Fewer support tickets about shipping
Fast
Setup via API connection
24/7
Live tracking answers
How the Sendcloud integration works
Connect Sendcloud
Link your Sendcloud account to Glimps in a few clicks. No technical knowledge required.
Live shipment data
The chatbot gets real-time access to all shipments, tracking codes and carrier statuses via the Sendcloud API.
AI learns your shipping flow
Glimps learns your shipping carriers, delivery windows, return policy and how to communicate delays.
Automatic tracking answers
Customers ask about their order — the chatbot checks Sendcloud and answers immediately, 24/7.
What Glimps does with your Sendcloud data
Real-time order tracking
Customers get the current status of their shipment directly in the chat, without any manual effort from your team.
Multi-carrier support
Whether you ship with PostNL, DPD, DHL, bpost or GLS — Glimps reads status updates across all Sendcloud carriers.
Delivery location updates
The chatbot tells customers exactly where their parcel is and when it's expected to arrive.
Proactive delay notifications
When a shipment is delayed, the chatbot can proactively inform customers and manage expectations.
Return shipment guidance
Glimps walks customers through starting a return via Sendcloud — step by step, without needing agent support.
Available 24/7
Shipping questions arrive at all hours. The chatbot handles them instantly, day and night, weekends included.
What your customers can ask
"Where is my parcel right now?"
"My tracking code is 1Z123 — what's the status?"
"When will my order be delivered?"
"My package hasn't arrived yet, what do I do?"
"Which carrier are you using for my shipment?"
"Can I change my delivery address?"
"How do I return my order?"
"Where can I drop off my return parcel?"
Ready to connect Glimps to Sendcloud?
Let your chatbot answer every shipping question with live Sendcloud data — no agent needed.
Request a demo