AI Chatbot connected to bpost
Connect Glimps to bpost and let your chatbot automatically answer Belgian shipping questions — with live domestic tracking, pick-up point locations, and return label support.
Average results for webshops with Glimps + bpost
68%
Of tracking questions handled automatically
-40%
Fewer support tickets about shipping
Fast
Setup via API connection
24/7
Live tracking answers
How the bpost integration works
Connect bpost
Link your bpost account to Glimps in a few clicks. No technical knowledge required.
Live shipment data
The chatbot gets real-time access to all domestic shipments, tracking codes and delivery statuses via the bpost API.
AI learns your Belgian shipping flow
Glimps learns your delivery windows, bpost pick-up points, return policy and how to communicate delays.
Automatic tracking answers
Customers ask about their Belgian delivery — the chatbot checks bpost and answers immediately, 24/7.
What Glimps does with your bpost data
Belgian domestic tracking
Customers get the live status of their bpost shipment directly in the chat, without any manual effort from your team.
bpost pick-up point locator
The chatbot finds the nearest bpost pick-up points or post offices so customers can collect or drop off parcels easily.
Saturday delivery info
Glimps informs customers whether Saturday delivery is available for their order and what the cut-off times are.
Return labels via bpost
Glimps guides customers step by step through generating a bpost return label — no agent support needed.
Estimated delivery times
The chatbot communicates accurate estimated delivery times based on live bpost data for Belgian domestic shipments.
Available 24/7
Shipping questions arrive at all hours. The chatbot handles them instantly, day and night, weekends included.
What your customers can ask
"Where is my bpost parcel right now?"
"My tracking code is 323... — what's the status?"
"When will my order be delivered?"
"Where is the nearest bpost pick-up point?"
"Can I receive my parcel on Saturday?"
"My package hasn't arrived yet, what do I do?"
"How do I return my order via bpost?"
"Where can I drop off my return parcel?"
Ready to connect Glimps to bpost?
Let your chatbot answer every Belgian shipping question with live bpost data — no agent needed.
Request a demo